TSB Research

The rise of E-commerce has been well documented since its emergence in the mid 1990s, with increasing consumerisation of technology. While the COVID-19 pandemic has caused the economy to take a tailspin, it has prompted a digital revolution, with Ecommerce sucking in the remaining lot of shoppers with deep-seated offline shopping habits, by restricting access to all brick-and mortar stores, even causing a few to shut down operations. The fashion industry is no exception to this, as companies adapt to virtual business models and set up E-stores to stay connected with their shoppers.

This report aims to highlight the recent performance of Fashion Ecommerce, as sales volumes witnessed a dip but at the same time the worldwide lockdown enabled consumers to embrace digital shopping. Overall, the global fashion e-commerce industry is expected to decline from $531.25 billion in 2019 to $485.62 billion in 2020 at a compound annual growth rate (CAGR) of -8.59% according to ReportLinker’s Fashion Ecommerce Global Market Report 2020-30, due to the blow faced by the pandemic.

An in-depth analysis of Fashion E-commerce in India has been undertaken to review the recent trends and strategies in the industry and assess the scope of recovery which has been halted with a surge in new Covid-19 cases starting from March 2020.

India is expected to become one of the largest e-commerce markets in the world, driven by a host of factors such as growing investment and internet penetration. Government initiatives like ‘Digital India’ have boosted this sector further.

TSB conducted a survey to gauge the impact of COVID-19 on change in consumer behaviour and insights in India. This report serves as a combination of data collected through surveys, trends observed across the sector and TSB analyses of the same to highlight opportunities